Experience

Senior Experience Designer - Rocket Central

June 2022 - present

• Rigorously analyze business and customer needs alongside potential design options

• Foster a team environment in which designers feel engaged and motivated

• Collaborate with PM, Dev and Business leads to deliver high-quality products

• Create and present design solutions and strategies that bring the user story to life for a wide audience, and unify them around a common vision

Senior UX Designer - Oddball

June 2020 - June 2022

• Senior UX Designer working with Medicare.gov: Medicare Authenticated Experience (MAX) for Centers for Medicare & Medicaid Services.

• Initiated, defined, and lead projects from concept to completion. Collaborated with a team of Product Owners, Content creators, Engineers, and Data Scientists to explore, test, and evolve experiences on Medicare.gov.

• Owned the entire design process - from concept exploration, discovery, wireframes, and prototypes to detailed specs and polished visual design.

• Established a strong user-centric point of view and helped cross-functional teams to understand the project vision.

Senior UX/UI Engineer - Surgere

October 2019 - June 2020

• Designed exceptional products that supported Surgere’s mission of 99.9% data accuracy reporting.

• Participated in all phases of design, from definition to development and optimization. Collaborated regularly with engineers to ship high-quality experiences.

• Redesigned Surgere’s entire COS product by establishing a new IA and implemented the new design system, which I also created in partnership with the marketing brand team.

  
  

UX Designer II - Westfield Insurance

August 2017 - October 2019

• Crafted industry-leading user experiences - from concept to execution for Westfields new small business initiative.

• Worked with a cross-functional product team on a commercial underwriting product.

• Lead design effort of the first product team within Westfield, creating the MyWestfield customer portal.

• Provided guidance on the implementation of UX research techniques and testing activities to assess user behavior.

• Established and contributed to Westfield’s design system.

  
  

UX Architect - Hitchcock Fleming & Associates

April 2016 - August 2017

• Created process flows, conceptual diagrams, wireframes, and mockups to effectively communicate high-level design strategies and detailed interaction behaviors.

• Worked closely with cross-functional teams to help define business and feature requirements, user scenarios, and use cases.

• Identified critical problems in customer journeys and provided compelling solutions that were elegant, useful, and effective.

• Clients included: Goodyear, PPG Paint, Liquid Nails, LP Building Products, Wolf Home Products, and Clopay Garage Doors.

  
  

UX Designer - IdeaBase

March 2015 - April 2016

• Experience working in a research environment (lab) that required strong problem-solving skills and independent self-direction.

• Organized and moderated a variety of user research methodologies including surveys, moderating user testing sessions, focus groups, eye-tracking studies, and data analytics.